Shipping policy
At Kajva, we take great care in ensuring your handcrafted wooden toys reach you safely and on time. Please read our shipping policy below for complete details.
🚚 Shipping Coverage
We currently ship across India.
⏱️ Order Processing Time
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All orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
Each Kajva product is carefully packed to ensure it reaches you in perfect condition.
📦 Delivery Time
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Standard Delivery: 5–8 business days
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Delivery timelines may vary depending on your location and courier partner operations.
Please note that remote or rural areas may require additional delivery time.
💰 Shipping Charges
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Shipping charges (if applicable) will be clearly displayed at checkout before you complete your purchase.
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Any ongoing free shipping offers will be mentioned on the website or product page.
📍 Order Tracking
Once your order is shipped, you will receive:
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A shipping confirmation message/email
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A tracking link to monitor your delivery status
🧸 Safe & Secure Packaging
All Kajva products are:
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Packed securely
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Handled with care
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Shipped using trusted courier partners
Our goal is to ensure every toy arrives safe, intact, and ready to delight.
⚠️ Delays & Exceptions
While we strive to deliver on time, delays may occur due to:
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Weather conditions
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Courier service disruptions
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Unforeseen circumstances
Kajva is not responsible for delays caused by factors beyond our control, but we’ll always support you in tracking your order.
❓ Need Help?
For any shipping-related questions or concerns, feel free to contact us:
📧 Email: ckajva@gmail.com
📞 Customer Support: 9975698023
✨ Thank you for choosing Kajva – Lights of Life.
We appreciate your trust in our handcrafted, child-safe wooden toys.